NoggenFogger Privacy Policy
Effective date: October 2026
This policy explains what personal information NoggenFogger collects, why, where it's kept, and your rights. NoggenFogger is run by Epoch Digital Media LLC, 1755 E Plumb Ln Ste 102, Reno, Nevada 89502, USA ("we", "us").
1. What we collect
When you sign up and pay - Your name, email address, phone number, billing address and country. - Payment details: we take payments through Stripe. Stripe collects your card or payment details and shares with us the payment method type, card brand, last four digits, expiry date and billing country, plus information Stripe uses to prevent fraud (such as the IP address and device you paid from). We never see or store your full card number. - If we add other payment methods (for example other international payment services or cryptocurrency), we'll update this policy first.
On your server, to run your Steam accounts - Steam sign-in details: the account name, and the password only if you choose to save it. A saved password is encrypted on your server. You can sign in with a QR code instead and never give us a password. - Steam session: after you sign in, Steam gives your server a session so it stays signed in. It is stored encrypted on your server. - Account activity: your accounts' game libraries, playtime, Steam level, badges, trading card counts, free games claimed, free items received, profile settings, and community groups joined. - Your settings: schedules, game choices and other choices you make in your dashboard.
What we don't collect - We don't save your account's email address. The Service reads it from Steam only to make sure your public profile name doesn't reveal your login or email, and keeps nothing. - We don't collect your Steam Guard codes; they're used once to sign in and not stored. - We don't sell your information, and we don't use it for advertising.
Technical information - Server logs record what the Service does on your accounts (for example "claimed a free game"), for troubleshooting. They may include account names. - Our systems may briefly log IP addresses for security. Your dashboard doesn't use tracking or advertising cookies. It stores a few settings in your own browser, including your dashboard sign-in so you don't have to type it every time (sign out to remove it).
2. Why we use it
- To run the Service you asked for: sign in to your accounts, play games, claim free games and items, and show you what's happening.
- To monitor your server and fix problems quickly.
- To send you service messages (updates, problems that need you).
- To bill you and handle support.
- To meet legal obligations.
Our legal bases are: performing our agreement with you, your consent (which you can withdraw), our legitimate interest in keeping the Service secure and working, and legal obligations.
3. Who we share it with
Only the companies we need to run the Service:
| Who | Why | What they get |
|---|---|---|
| Valve (Steam) | Your accounts run on Steam | What Steam needs to sign in and run your accounts |
| Our server provider (LightNode) | Hosts your dedicated server | Stores your server's data |
| Discord | Our internal monitoring: each server reports problems and daily summaries to a private channel only our team can read | Account names, Steam logins, activity summaries |
| Stripe | Billing | Your billing details |
| Cloudflare | Runs our domain names (DNS only) | No account data |
We may also share information if the law requires it, or to protect our rights or someone's safety. If the business is ever sold, your information would move with it under this policy.
4. Where it's kept
Your server is in the country you choose, for example Manila, Philippines. Some of our providers (like Discord and our payment processor) are in other countries, such as the United States. We use providers with appropriate security for these transfers.
5. How long we keep it
- While your Service is active, we keep what's needed to run it.
- After you cancel, we delete your server and everything on it within 30 days.
- Internal monitoring messages are kept up to 12 months.
- Billing records are kept as long as tax and accounting laws require.
6. How we protect it
- A dedicated server for each customer, not shared with others.
- Saved passwords and Steam sessions are encrypted on the server.
- The dashboard is behind a password and uses an encrypted connection (HTTPS).
- Updates are signed, so a server only installs software we released.
- Access to servers is limited to our team.
No system is perfectly secure. If a breach affects your personal information, we'll tell you and the authorities as the law requires (in the Philippines, within 72 hours of finding out, to the National Privacy Commission and affected people).
7. Your rights
Under the Philippines' Data Privacy Act and similar laws, you have the right to:
- be told what we collect and how we use it;
- see the personal information we hold about you;
- correct it;
- have it deleted or blocked;
- object to how we use it, or withdraw consent;
- get a copy of it in a common format;
- be compensated for damages if your information is misused;
- complain to the National Privacy Commission (privacy.gov.ph).
To use any of these, contact us (section 10). We'll answer within 30 days.
8. Children
The Service is for adults (18 and over). We don't knowingly collect information from children.
9. Changes to this policy
We'll show the new date at the top and tell you in your dashboard or by email before important changes take effect.
10. Contact and Data Protection Officer
Data Protection Officer: the NoggenFogger privacy officer Email: admin@noggenfogger.com Epoch Digital Media LLC, 1755 E Plumb Ln Ste 102, Reno, Nevada 89502, USA